General Questions

WHERE DOES GRANITE COME FROM?

Granites are quarried all over the world. There are hundreds of different varieties with our primary suppliers being Brazil, Italy, India, Saudi Arabia, Sri Lanka, South Africa, Spain, China, Canada and the USA.

IS GRANITE A GOOD INVESTMENT?

Kitchens and bathrooms are the two most important rooms that sell homes. The return for remodels on kitchens and bathrooms is over 90% of your investment. If you are trying to sell a home with existing laminate tops, installing new granite countertops makes it turn-key, and a lasting investment that you can also enjoy now.

CAN I CUT ON MY GRANITE COUNTERTOP?

Household kitchen knives and utensils are no match for the absolute hardness of a granite countertop. Granite is harder than stainless steel and will not be scratched by most knives, but cutting on granite will dull the knives and shorten their service life. We recommend to use a cutting board.

CAN I SET A HOT POT ON MY GRANITE COUNTERTOP?

Granite is formed by extreme heat and pressure combined beneath the earth’s crust. It cannot be affected by heat from a cook top or frying pan. A lit flame placed under the granite will have no melting effect and will not leave any burned or scarred marks.

CAN GRANITE STAIN?

Generally speaking, no. Granite is very stain resistant because of its density and the polishing process also helps to smooth the surface and make it non-porous. Because the unpolished surface remains porous, honed granite is not recommended for counters as it may stain more easily. Northern Marble & Granite Co treats your granite countertop with a premium sealer resistant to water & oil based stains. Your countertop will have supreme durability and resistance to stains for years to come and should not require resealing. NMG proudly stands behind both our product and workmanship and we are pleased to be of assistance should your countertop ever require follow up care.

I'VE HEARD THAT GRANITE REQUIRES REGULAR MAINTENANCE AND HAS TO BE RESEALED OFTEN?

As one of the hardest materials available for countertop use, Granite surfaces are naturally stain resistant.

As an added level of assurance, Northern Marble & Granite Co treats your granite countertop with a premium UV grade impregnating sealer (penetrating - resistant to water & oil based stains). Your countertop will have supreme durability and resistance to stains for years to come and should not require resealing. NMG proudly stands behind both our product and workmanship and we are pleased to be of assistance should your countertop ever require follow up care.

Granite is the easiest of all countertop materials to maintain. The key to a lasting shine is simple soap and water. Always rinse to remove the soap and dry to preserve the shine.

WILL MY COUNTERTOP HAVE "SEAMS"?

We avoid seams whenever possible, but if they are required we carefully select the location to ensure they will be both visually appealing and structurally sound. Depending on the size and layout of your countertops, visibility of countertop seams is primarily determined by material colour. Uniform, homogeneous slabs tend to hide seams very well. Slabs with substantial veining and character movement are fabricated with special care, and seams are aligned optimally to blend colours and movement. On the job-site, seams are bonded together using a seam setter device which holds two pieces of stone tight and flush until the epoxy is set. Each batch of epoxy is hand mixed and tinted on site to blend with the individual stone and with the lighting of your project area.

We take special pride in creating the best possible seams on each and every job. A rough saw cut isn’t clean enough for our standards, so we machine each seam again during fabrication to ensure a tight fit between the two pieces. The most important part of the final appearance of a seam is the experience and techniques used during installation. Exceptional care is taken to ensure the tightest fit during installation, and our install crew has years of experience creating top quality seams. As a finishing touch, we often surface polish the cured joint to create a smooth and flush finish, another skill-set unparalleled in the north.

IN A REMODELLING SITUATION, HOW LONG CAN I EXPECT TO BE WITHOUT A WORKING KITCHEN?

Assuming you are simply replacing your countertops, your existing countertops will be removed and your new granite countertops will be installed the same day, with installations taking approximately 3 to 6 hours, depending on the size of the kitchen. We template without disturbing your kitchen (your existing countertops remain in place). We typically work on a two to three week turnaround from template to installation.

CAN YOU RE-CONNECT MY ELECTRICAL AND PLUMBING CONNECTIONS?

When it comes to the installation of your granite countertops, Paul will install your sink to the granite and drill for your faucet holes. Anything to do with the granite, we will take care of it. But since we are not licensed to connect plumbing or electrical, we recommend that you contact a qualified professional should you require assistance.

WHAT ABOUT REPORTS OF RADON IN GRANITE?

Recent media reports have called into question the safety of granite countertops. Fueled by the manufacturers of competing synthetic products, these misleading and inaccurate reports have made granite and radon a confusing and emotional issue for consumers, many of whom are now concerned about installing granite countertops in their homes or are worried about the countertops they already have. The scope of these concerns is unfounded. Granite countertops have never been known to emit dangerous levels of radon gas. Environmental Health and Engineering (EHE) recently conducted one of the largest studies of granite countertops, in which no stone was identified as a health risk when used as a countertop surface. EHE also conducted a global review of published studies, and these data show that radon emissions from granite countertops pose no health threat.

Marble Institute of America comment: There are many sources of radiation in a typical home. Common items such as concrete blocks, television, smoke detectors - and even Brazil nuts, bananas and potatoes, release measurable levels of radiation. The fact is, radiation and radon levels from other sources in the home are far more significant than what may be measured from granite countertops. Consumer and industry safety are of paramount issues for the stone industry, and numerous studies have been conducted to verify the safety of granite in the home.

For more information on these studies, please visit the marble institute website.

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